Refund Policy
We want you to be completely satisfied with our services. However, due to the nature of our SEO work, we maintain the following refund policy.
Why We Don’t Offer Standard Refunds
Our services involve custom work that begins immediately upon purchase and cannot be returned or resold. Once we start working on your project, we:
- Create custom content specifically for your business
- Conduct research using paid tools and platforms
- Allocate team resources to your account
- Begin implementation of strategies tailored to your market
- Invest in outreach, tools, and resources on your behalf
This custom work has value that’s delivered to you regardless of whether you choose to continue using our services, which is why standard refunds aren’t available once work has begun.
Service Satisfaction
We’re committed to delivering quality work that meets your expectations. Before purchasing any service, we encourage you to:
- Carefully review the service description and scope
- Ask questions about what’s included and what results to expect
- Discuss your goals and timeline with us
- Review our portfolio and client examples
If you have concerns about a service you’ve purchased or work we’ve delivered, please contact us by phone at +1 (332) 900-6451 or e-mail office@site-salt.com immediately so we can address the issue.
Partial Refunds
In rare circumstances where we haven’t been able to deliver the agreed-upon service due to circumstances within our control, partial refunds may be considered. These situations are evaluated on a case-by-case basis and require approval from our management team.
Contacting Us
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form.
This refund policy was last updated on April, 2026.